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Privacy Policy

How we collect, use, and protect your information

Effective Date: October 6, 2025

Company Name: LOOK O LIKE ("Company", "we", "our", "us")

Platform: LOOK O LIKE mobile application ("App", "Platform")

This Privacy Policy explains how LOOK O LIKE collects, uses, stores, and protects your personal information when you use our services. By using the LOOK O LIKE App, you agree to the practices described in this policy.

1. Information We Collect

When you use LOOK O LIKE, we may collect the following information:

Personal Information

Name
Phone number
Gender
Booking history

Location Information

We may collect your approximate location to show nearby salons/parlours.

Usage Information

Device details (model, OS version, unique identifiers)
IP address
App usage statistics (features used, time spent)

Transaction Information

Booking details (service type, vendor, timing, queue number)
Payments made through the App
Discounts or coupons applied

2. How We Use Your Information

We use the collected information for:

Facilitating salon/parlour bookings
Showing your live queue position and updates on services
Sending booking confirmations, reminders, and updates
Applying discounts and coupons during bookings
Improving the performance, security, and user experience of the App
Communicating promotional offers, if you opt-in

3. How We Share Information

We respect your privacy and only share information as necessary:

With Vendors (salons/parlours) to confirm and manage bookings
With payment service providers to process transactions securely
With marketing/analytics partners (in anonymized form) to improve services
With legal authorities, if required by law or to prevent fraud/misuse

Important: We do not sell or rent your personal data to any third party.

4. Data Storage & Security

Your information is stored securely on our servers and protected with encryption and industry-standard security practices.

Access to your data is restricted to authorized personnel only.

While we take strong measures, we cannot guarantee 100% security due to the nature of the internet.

5. User Rights

As a user, you have the right to:

Access and review the personal information we hold about you
Update or correct your details through the App
Request deletion of your account and associated data
Opt-out of promotional messages at any time

6. Cookies & Tracking

We may use cookies or similar technologies to improve app performance and personalize user experience.

These help us remember your preferences and provide faster, smoother services.

7. Children's Privacy

LOOK O LIKE is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

8. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of those external platforms.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App, and continued use of the Platform after changes means you accept the updated policy.

Related Policies

For complete information about using our services, please also review:

Terms & Conditions - Service usage guidelines
Cancellation & Refund Policy - Booking cancellation rules

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

Email: contact@lookolike.com